Shipping policy

Shipping Policy

Last Updated: 25 August 2026

At DIY Repair®, we aim to provide reliable and fast delivery across India.

Standard Shipping

Standard shipping is FREE on eligible orders.

Orders are shipped using our available courier and logistics partners based on the delivery location and serviceability.

Standard delivery timelines may vary depending on your location, courier availability and other circumstances beyond our control.

Fast Delivery

Customers may choose Fast Delivery at checkout, where available.

A ₹100 Fast Delivery charge will apply to orders for which this option is selected.

Fast Delivery is subject to courier availability and serviceability for your delivery address. Selecting Fast Delivery does not guarantee delivery within a specific number of hours or on a particular date unless a specific delivery commitment is displayed at checkout.

Order Processing

Orders are generally processed after successful payment confirmation.

Processing and dispatch times may vary depending on product availability, order volume, weekends, public holidays and other operational circumstances.

You will receive available order and shipping updates through the contact information provided during checkout.

Delivery Areas

We currently offer shipping across India, subject to courier serviceability.

Some remote or restricted locations may have longer delivery times or may not be serviceable by our available courier partners.

Delays

Delivery dates are estimates and may be affected by circumstances beyond our reasonable control, including:

  • Courier delays

  • Weather conditions

  • Natural disasters

  • Transportation disruptions

  • Government restrictions

  • Incorrect or incomplete address information

  • Remote-area delivery

  • Public holidays

  • Other unforeseen circumstances

DIY Repair® will make reasonable efforts to assist customers in resolving delivery issues.

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address, PIN code and contact number.

If an order is returned to us because of an incorrect or incomplete address or because the customer was unavailable to receive the shipment, additional shipping charges may apply for re-dispatch, where permitted.

Damaged Packages

Please inspect your package when you receive it.

If the package appears severely damaged, tampered with or opened, please take photographs or video before opening it and contact us as soon as possible.

For damaged, defective or incorrect products, please refer to our Refund & Return Policy.

Contact Us

For shipping or delivery questions, please contact:

DIY Repair®
Email: connect.diyrepair@gmail.com
Phone: 9004229004

Address:
The Black Store
B-34, Sector No. 11
Mira Road East, 401107
Thane, Maharashtra, India

GSTIN: 27AATPF5046Q1ZY

DIY Repair®
If You Can Fix It, You Own It.